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Privacy Policy

1. Information We Collect

  • Account Information: Name, email address, username, and password when you register.
  • Payment Details: Payment transactions are processed directly by third-party payment gateways (e.g., Razorpay, PayPal). We do not store full credit card numbers on our servers.
  • Usage Data: IP address, browser type, pages visited, downloads, and platform interaction metrics gathered automatically via cookies and analytics software.
  • Connected Accounts: Channel/platform URLs you link for automated copyright clearance (e.g., YouTube channel IDs).

2. How We Use Your Information

We use collected data to:

  • Provide, maintain, and bill for our subscription service.
  • Clear copyright claims on your linked social media channels and platforms.
  • Improve platform functionality, recommendation algorithms, and user experience.
  • Send transaction receipts, policy updates, and promotional communications (you may opt out of marketing emails at any time).

3. Data Sharing and Third Parties

We do not sell your personal data. We share information only with trusted third-party service providers necessary to run our service:

  • Payment processors for billing.
  • Cloud hosting and infrastructure providers.
  • Analytics services to monitor site performance.
  • Legal authorities if required by law or to protect our legal rights.

4. Data Security & Retention

We implement industry-standard technical and organizational security measures to protect your personal information. We retain your personal data for as long as your account remains active or as needed to fulfill legal and accounting obligations.

5. Your Rights

Depending on your location, you have rights regarding your personal data, including:

  • The right to access, correct, or delete your personal data.
  • The right to export a copy of your personal data.
  • The right to withdraw consent for marketing communications.

6. Cookies

We use essential cookies for user authentication and session management, as well as analytical cookies to understand user behavior. You can disable non-essential cookies via your browser settings.

7. Contact Us

For privacy queries or rights requests, contact us at: support@tracknit.com